Frequently Asked Questions - Shipping

Service Excellence is the goal and we will try hard to meet your needs. 

Please just call us or e-mail us before ordering with all of the specifics (Horse Measures, Item #, Description, Quantity and Delivery Date requested). We will quickly let you know if we can expedite your order or not.

Not to worry.  Simple Shipping Instructions will be given to you along with your Return Goods Authorization # (RGA#) when you contact our a member of our customer service team.

Orders processing time for orders received before 2 PM cst - Monday through Friday (on a business day), count as day 1

USPS

United States Postal Service is our primary carrier. To track an existing package click here.  

We ship "Priority Mail" which reaches most USA Addresses in 3-5 days.

Also available at a slight up charge amount are shipments via Fed-x and UPS. 

If you need expediated shipping, please simply place your items in your cart or wish list, then e-mail us or call us at 913.299.4494 before placing order your order on-line.

Please log-in & click here to request your tracking # (click through to tracking) via My Account

Yes, sent via e-mail to the e-mail address provided with your order.

Yes, we can to many international locations, please email us for a quotation and specifics

Yes, you'll need to call or email us or contact us before Order is placed

Yes, in most cases we can.  Overnight & expedited shipping available at an additional cost. Please contact us.